But perhaps this situation is more complex than that. Rather than judging the ad itself, which KFC promptly removed from the air, lets try to find our teachable moments in all of this.
First of all, we know that Australia has a horrible history of racism. However, this racism is not necessarily reflected in the same symbolic stereotypes that we notice here in the United States. Australian KFC executives could very likely have thought the ad to be relatively benign for legitimate reasons. Australians do not show their racism in the same way as Americans, but the racism does exist.
Second, KFC was correct to move the ad, since it's not good business to be unnecessarily controversial. The mere fact that the ad was offensive to people around the world should have been, and was enough, for KFC to remove it from Australian television. That is good corporate decision-making, since this kind of controversy (justified or not) is never worth the risk - you hear that Tiger Woods?
Third, this ad reflects the need to have true diversity in corporate America. These mistakes occur all the time, and in some cases, they can be far more devastating than the Australian KFC incident. For example, when Costco created black dolls called "Lil Monkey," the nation was in an uproar and the company lost dearly. Even if the company wasn't trying to be offensive, the end result dictated that they were offending millions of people. That is the kind of corporate decision-making that you want to avoid, and having true diversity of background and thought can help avoid such disasters.
At the end of the day, being from Kentucky, I am going to continue eating KFC chicken (yes, I do like chicken, and I am not afraid to admit it). The act of offending a group of people can be forgiven; but it's not caring that you offended someone that becomes the greater crime.
Dr. Boyce Watkins is the founder of the Your Black World Coalition. To have Dr. Boyce commentary delivered to your email, please click here. 

Comments: (40)
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By: Dean on 1/07/2010 6:42AM
This fiasco has highlighted a very significant problem of ignorance.
It is amazing that in this day and age a group could be so culturally insensitive.
The group I am referring to is of course the American people who think this is about them and specifically African American people.
This is not about you - it is about a cricket supporter from one team (Australia)being caught in the middle of a group of supporters from another team (West Indies). Australia and the West Indies are about to play each other in an upcoming series. It may be stereo typical but Australian Cricket supporters are shown as white. The Caribbean team's supporters are not. You might have also noticed they wear different coloured clothes too. They are sporting fans. And indeed it has nothing to do with race (unless you are looking desperately for something to take offence to) - it is about a supporter from one team being caught amongst a group from the 'opposition' and making friends with a food offering.
I referred to the culturally insensitive nature of the debate surrounding this matter. And that some in the US are offended by something that was generated for local consumption in Australia. What commentators in the US must realise is that many things coming from your country could be considered offensive to us. We however are culturally aware enough to understand that societies are different and you cannot always interpret things as you would do on a local basis. We understand the differences between the US and us. Please do the same in return.
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By: asmith on 1/07/2010 7:36AM
Could you give an example of standard non racist action in the USA that is considered racist in Australia.
Thanks
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By: scribe15 on 1/07/2010 7:39AM
Dean- you are defending the ad on the basis of the surface narrative and some cultural misunderstanding between the US and Australia. As an American (white), I get the narrative and the idea of the opposing teams, etc. But the admakers failed to recognize the power of the images, the negative stereotype of the rowdy blacks threatening the white man and calmed down with fried chicken. Its' pretty bad, no matter what the stated narrative. How would you feel about a reverse of the ad- West Indian player holds up a six-pack of beer to calm a pack of rowdy Aussies?
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By: Cobra Caine on 1/07/2010 8:14PM
Dean, are you actually serious when you say you cannot see the racial implications in that commercial?
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By: Bill on 1/16/2010 2:12PM
If there are no racial implications to this ad, why wasn't a black West Indian surrounded by Aussies who calmed down after being offered chicken?
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By: JD_Oz on 3/27/2010 2:57AM
scribe15 said "But the admakers failed to recognize the power of the images, the negative stereotype of the rowdy blacks threatening the white man and calmed down with fried chicken."
Scribe, the first point is the stereotype of placating blacks with fried chicken doesn't exist in Australia at all. I have never heard of it until you blokes got all upset about it.
Secondly he doesn't look "threatened" to me, he looks uncomfortable because he is sitting amongst fans of the opposite team, who are in no way threatening him.
Thirdly, West Indies fans have a proud history of living it up and enjoying their cricket. The fact that a bucket of KFC is soooooo good and makes EVERYONE happy, that even West Indies fans will stop everything for some, might have been the message you missed?
I don't blame you, how could you know? What do you know of Cricket or the West Indies cricket team and supporters? What do you know of Australia and it's culture other than what Dr Boyce tells you. Think for yourself much lately?
Cobra Caine said "Dean, are you actually serious when you say you cannot see the racial implications in that commercial?"
Yeah mate he probably can't because he sees an Australian Supporter surrounded by West Indian supporters, not a White guy surrounded by black guys, but he's the racist one? LOL
I would like to apologise on behalf of my fellow Australians that we are not anywhere near as pre-occupied with skin colour as you are.
Boy do you guys have some HUGE hang ups. Understandable though, "we know that America has a horrible history of racism."
Thanks for the quote Dr Boyce Watkins. Sorry if I changed it to fit better.
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By: Chris on 1/21/2010 3:24PM
You are all kidding, right? You could quite easily replace the West Indies supporters with the Barmy Army (go look it up) who are largely white British citizens.
Given that you all just assumed that they are African American, I think that says a bit more about your own cultural insensitivities than Australia's!
Oh... and to the person who asked what non-controversial action was controversial in Australia... that's easy. Many Australians were offended by how the Simpson stereotyped them in their "down under" special.
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By: Chris on 1/21/2010 3:25PM
Uh, Bill? That's "West Indies", not "West Indian". And your argument is ridiculous.
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By: Gwendolyn on 3/29/2011 1:08AM
Be that as it may, however, there's no denying that you Aussies are as racist as they come. It's widely known that you treat the Aboriginal people just horrible, and what the hell gives any of you damn Aussies the right to do that to any human being. Who in the hell told your ignorant asses that you are better then someone else by virtue of the color of your skin, I think not. The fact that these people are ancient and the real Aussies speaks volumns, they've been there long before any of you ignorant, low life skum. You need to take a long look at yourselves before you start treating others with such contempt, you're nothing, and you show the whole world just how much of a country of nothings you are by the way you treat these people!
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By: hasan on 1/07/2010 7:18AM
we as a people need to stand up and be the strong black women and men that we were born to be...and not be afraid or ashamed to be who we are...our greatness is written of.......don't continue to let the worlds mockery of you defined who you truly are...be proud of your blackness....love yourself...
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