Most of us have heard those radio commercials proclaiming things like: "If you have thousands of dollars in credit card debt, you could be eligible to wipe out up to half of those bills. Call us now!"
The idea of eliminating 50 percent of your credit card obligations no doubt sounds like music to the ears of folks who are mired in debt. But the sad truth is that many of these offerings are bogus -- or at the very least harmful to consumers. That's why federal regulators and
government officials are cracking down on debt-settlement companies. It's also why the
Better Business Bureau is warning cash-strapped individuals and families nationwide to be cautious when dealing with these entities.
According to the BBB, consumer complaints against debt-settlement firms are on the rise, with serious problems against these companies occurring in all 50 states.
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If You're in Deep Debt Trouble ...
Try to Negotiate ...
If making even the minimum payments on your loans is getting to be too much for you, it's time to go directly to your creditors and try and negotiate. You can negotiate for a lower minimum, lower interest rate or different payment terms. Trust us: Your creditors want to get paid -- they may not like having to reduce your payments (and they may even put a nasty mark on your credit report), but you stand a good chance of getting at least one or two of your creditors to make a reduction. Just remember to be polite and non-confrontational when you call ... and tell them what you CAN pay every month. If the rep you're talking to isn't a help, ask to speak to her supervisor.
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If You're in Deep Debt Trouble ...
It's a sure sign of the times: Millions of Americans are having a hard time keeping their heads above water. Credit card delinquencies are up 18% in the last three months. People are walking away from their homes because they can't make the mortgage payment. What about you? Is your stomach in knots when the mail arrives or the phone rings? Find out the steps you can take today to begin digging yourself out of this debt trouble. Personal finance experts Ken and Daria Dolan of Dolans.com walk through your options.
Mouse over the photo at left, and use the arrows to click through our gallery and see the Dolans' expert suggestions for dealing with debt trouble.
If Youre in Deep Debt Trouble ...
Make at Least the Minimum Payments
While you are working on debt relief, do everything you can to keep making the minimum payments on your credit cards. Of course, we'd love for you to pay MORE than the minimums each month so you can pay your credit cards down faster. But at least make your minimum payment so you don't get hit with huge penalties and interest. Perhaps most importantly, it will keep your credit debt in the hands of your credit card company rather than having it turned over to a collections agency.
If Youre in Deep Debt Trouble ...
Try to Negotiate ...
If making even the minimum payments on your loans is getting to be too much for you, it's time to go directly to your creditors and try and negotiate. You can negotiate for a lower minimum, lower interest rate or different payment terms. Trust us: Your creditors want to get paid -- they may not like having to reduce your payments (and they may even put a nasty mark on your credit report), but you stand a good chance of getting at least one or two of your creditors to make a reduction. Just remember to be polite and non-confrontational when you call ... and tell them what you CAN pay every month. If the rep you're talking to isn't a help, ask to speak to her supervisor.
If Youre in Deep Debt Trouble ...
Consider Credit Counseling
If you're getting nowhere with your creditors directly, then it's time to contact a credit counseling service. A good credit counseling service will help you create a personal spending budget. Most also offer debt management services in which they'll contact and negotiate lower payments and interest rates with all of your creditors. (Plus another benefit is you only need to write one check to the service and they'll distribute the payments for you.) There are both private and non-profit organizations in this arena, but beware -- there are some shady characters in this field. We suggest starting with the National Foundation for Credit Counseling (NFCC.org), a non-profit that includes the longstanding and reputable Consumer Credit Counseling Service.
If Youre in Deep Debt Trouble ...
Consolidate Your Debt
If you're constantly robbing Peter to pay Paul every month -- juggling payments on car loans and credit cards -- then debt consolidation might be the best answer for you. With it, you can roll all of your balances into one big loan. It'll reduce your monthly debt, plus it should reduce the amount of time it takes to pay it all off. There's one catch: Your credit needs to be decent in order to get a debt consolidation loan, so if you have a lot of credit dings and dents due to spotty payments, this may not be an option for you.
If Youre in Deep Debt Trouble ...
Settle if You Can
If you're way past due on a credit account, you may be able to make an offer your creditor can't refuse. This is especially true if the account is so delinquent that it's already been turned over to a collection agency. In this case, call your credit card company and offer to settle your debt by making a reduced one-time payment that will clear up the debt for good. This is only in the event you can't pay the account off in full and have no hope of doing so in the near future. Settling your debt can prevent a lawsuit and even the resale of your debt to another creditor. Offer 50 to 70 cents for every dollar you owed -- so offer to pay $500-$700 on a $1,000 debt. Debt settlement will show up on your credit report, so your score may suffer, but you'll do far more damage by having an open delinquent account on your record.
If Youre in Deep Debt Trouble ...
Bankruptcy as a Last Resort
When you've exhausted all other options we discussed and you don't see any other way out, bankruptcy may be your last resort. Bankruptcy certainly isn't something to jump into lightly. It will ruin your credit for several years, and will even affect your ability to rent a home and secure a new job! If, after doing some numbers-crunching, you determine it'll take you longer than FIVE years to pay off everything you own, then you may want to go the bankruptcy route. But before you do...
If Youre in Deep Debt Trouble ...
Bankruptcy Options
If bankruptcy is your only answer, keep in mind you have two options. Chapter 7 allows you to wipe out most, if not all, of your debts while Chapter 13 works out a realistic repayment plan under court protection. As appealing as Chapter 7 might sound, keep in mind that your income might be too high for you to qualify for it. With Chapter 7, not all debts are excused. You don't get to skip out on Uncle Sam, nor will you be free and clear of any outstanding child support or alimony payments. Also, a Chapter 7 bankruptcy will stay on your credit report for 10 years, as opposed to Chapter 13, which will be removed after 7 years.
If Youre in Deep Debt Trouble ...
Communication Is Key
As you try to get out from under your debt, the single most important thing you need to do is keep the lines of communication open with your creditors. Evading phone calls from creditors and collection agencies and tossing out reminder notices will only get you in deeper trouble. Instead, address these phone calls and letters directly and promptly. Be open and tell them your situation -- e.g. you lost your job, you're going through a divorce, etc. -- and make sure they know your main goal is to work on repaying them in some form. Remember: The more upfront you are with your creditors, the less likely you'll be harassed. You'll also stand a greater chance of working out a reasonable repayment plan directly with them.
If Youre in Deep Debt Trouble ...
Know Your Rights!
Speaking of harassing creditors, we want you to be fully aware that you DO have rights when it comes to how your creditors "work" with you. No matter how much hot water you're in, you're protected by the Fair Debt Collection Practices Act. Your creditors can't contact you before 8am or after 9pm. They also can not call you at your place of employment unless you give them permission. Debt collectors are also barred from falsifying who they are, or making false threats (like telling you that you will be arrested or will lose your home if you don't pay up). To find out more about your rights, check out the FTC Web site.
If Youre in Deep Debt Trouble ...
"The debt-settlement industry is flourishing, and many families are being lured into believing that debt settlement is an easy fix and that their credit card debt will just disappear," said Stephen A. Cox, president and CEO of the Council of Better Business Bureaus. "The truth is that the process doesn't work for many consumers. It has potentially serious negative consequences and should primarily be used as a last-ditch effort to stave off bankruptcy."
Some of the problems with debt-settlement businesses are:
-They charge high upfront fees and high monthly service fees.
-Working with a debt-settlement company can seriously damage your credit.
-You may face big tax consequences if you do "settle" your debts.
Don't get debt-settlement companies confused with debt-management firms. Reputable debt-management firms -- including those that are HUD-certified credit counseling agencies -- can be a true financial blessing when you're in debt. Read
this article for an explanation about the difference between debt settlement and debt management.
But if you hear an advertisement on TV or on the radio like the one I mentioned above, chances are it's a debt-settlement firm. In that case, you should let that marketing pitch go in one each and out the other.
As always, if something sounds too good to be true, it usually is.
Lynnette Khalfani-Cox, an award-winning financial news journalist and former Wall Street Journal reporter for CNBC, has been featured in the Washington Post, USA Today, and the New York Times, as well as magazines ranging from Essence and Redbook to Black Enterprise and Smart Money. Check out her New York Times best seller
'Zero Debt: The Ultimate Guide to Financial Freedom.'
Comments: (7)
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By: rick on 5/19/2010 10:55PM
They are scum leaching on people who has hit hard times. They should all be put away.
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By: mdennis on 5/19/2010 1:44PM
Ms. Khalfani-Cox, could you please recommend a reputable debt-management firm in the Detroit, Michigan area. Thank you so much.
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By: Debt Companies on 5/28/2010 11:55PM
This is a wonderful opinion. The things mentioned are unanimous and needs to be appreciated by everyone.
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Debt Companies
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By: wefwef on 6/15/2010 6:36AM
Full information about Debt consolidation on site "Help Debt Consolidation".
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By: davidriched on 6/30/2010 1:09AM
The people are loosing their moral while becoming modern. The society needs to be attentive that moral value.Every dark night is followed by a bright sunny day. So, patience and attention is required and things will be fruitful in near future.
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Debt Free Seattle
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By: davidriched on 6/30/2010 1:11AM
The people are loosing their moral while becoming modern. The society needs to be attentive that moral value.Every dark night is followed by a bright sunny day. So, patience and attention is required and things will be fruitful in near future.
====================================
Debt Free Seattle
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By: Johnexo on 6/01/2011 6:33AM
People who want to save money from their credit card bills are now doing balance transfers of their debt from their existing credit card to a new credit card. Many credit card companies are offering attractive packages for balance transfers as a way of getting in more business.
http://www.financeandmarkets.net/o-balance-transfers-the-bare-basics.html
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