Customers From Hell

Poke and Sniff
AOL User remotecandy Says:
"I was shopping in the meat department ... when I noticed a woman picking up various packages of meat, poking holes in the wraps and sniffing each package before she put the package back where she got it. I was not only appalled, but was disgusted ... I notified the meat department manager and he talked to this woman ... She lost it, calling the meat manager every name in the book, and proceeded to randomly poke holes in meat packages that she had no intention of buying. Because the store security people couldn't handle this woman, they called the police, but the woman made it out of the store just in the nick of time."

Customers From Hell

Anchovies Are Fish?
AOL User Bballxlovex25 Says:
"A customer ordered anchovies on a pizza from our pizza place. She called back after receiving her delivery order to complain. She stated that she ordered anchovies on her pizza and received fish. We told her that anchovies were indeed fish and that was what she ordered. She proceeded to yell that she, "Did not want these f***ing fish!" on her pizza. Her son proceeded to tell her that she ordered anchovies and that they were fish. She threatened the manager by saying she was going to beat up the manager's mother and husband."

Customers From Hell

Watch My Child More Closely!
AOL User AJH89 Says:
"I work at a restaurant and this lady and a little boy, about four or five, came in to eat. The little boy sat down with his mom and peed in his pants. The lady told me it was my fault because I did not tell her that the little boy looked liked he needed to go to the bathroom. She wanted us to give her dinner [for] free. I could not believe it."

Customers From Hell

Send Me the (Chicken) Bills??
AOL User Gerrydee1 Says:
"As a young girl right out of school, I worked in the Customer Relations Department of Sears-Roebuck in Philadelphia. This was the mail order division. My job was to handle complaints via letter from customers and route them to the correct place for their problems to be solved. I received a note from a farmer that said his latest sale from the catalog of poultry ... included some dead on arrival. My supervisor told me to write him back and asked him to send the bills from the sale indicating how many, and we would gladly replace them ... A package arrived with my name on it soon. It smelled funny even before I opened it. When I did, the dope sent me the actual bills (beaks) from the poor little chickens. It smelled to high heaven and freaked me out."

Customers From Hell

The 50 Cent Man
AOL User Srileysmomma Says:
"I work in a restaurant as a waitress. My worst customer has to be the 50 cent old man ... In comes [an] old man; he's a local so he comes mostly every other month or so. He orders the same thing [every time] -- he always wants a 3/4 cup of coffee ... then he will order [a] filet sandwich with mashed potatoes ... When it comes out it's automatically cold no matter what ... and [he] will leave 50 cents [for tip], not even ten percent."

Customers From Hell

Labels up!
AOL User JCDIFFEY Says:
"[This] lady came into our station for full service lube and oil change and wanted her tires rotated. She returned about two hours later, went to her car and came inside the shop, really mad. She wanted all the wheels with the design on them to all FACE UP. [We] tried to explain, the first time you drive the car [they] will change and [will] not be the same. She refused to pay the bill unless we corrected the problem. We pulled the car on the rack and made all the wheels look the same. She paid bill and departed a happy customer. We let her drive it off the rack."

Customers From Hell

Sued By a Customer
AOL User Jmill39 Says:
"Being a landscaper, I had a neighbor who called me at 5:30 to 6:30 a.m. to come over and plant plants, hang Christmas lights and shovel snow. She did this almost daily. Happy to make a buck, I went over and worked. One time she added this goofy room to her house which made her back yard a dirt mess. I quoted her prices ... to repair her backyard ... She wanted it done in two days time. It was impossible, I explained because I'm a one man crew. The next day she had a contractor out doing and undoing all the work I had done. A month later I received a notice in the mail that she was suing me for the money she paid me for the job."

Customers From Hell

10 Percent Bad, 90 Percent Good
AOL User Hbs001 Says:
"I used to work for a ski resort in the food and beverage department. It always amazed me when people would eat 90 percent of their meal, then take it back complaining of the quality and demanding a refund. The more you tried to reason with them about having eaten so much, the louder they would get. In almost all cases we would give the refund just to prevent a scene."

Customers From Hell

I Don't Make the Rules
AOL User Ford4x4ldy Says:
"I've worked in retail almost thirty years and I've noticed that customers get meaner as the years go by. I've had people call me stupid because they misunderstood something or scream at me because they didn't save the receipt for a refund. Nowadays most retailers require receipts for refunds. Have they been living under a rock or just don't think the rules apply to them? I don't make the rules, so why take it out on me? How hard is it to save a receipt? I've also had people say I was rude to them because I was smiling at them. How crazy is that??"

Customers From Hell

Customers on Cell Phones
AOL User WinstonDoubtfire Says:
"This didn't happen to me personally, but it happened to one of my co-workers at a Wal-Mart where I work. Doing what a cashier does, she was checking out a lady who was too busy talking on her cell phone to acknowledge the cashier by saying hello or anything else ... When she hung up and looked at the cashier and said rudely, 'Well, hello.' The cashier decided to give her the same acknowledgment she'd been given and just stared right back at her without answering. [The woman] rolled her eyes and said, 'Sheesh, don't you Wal-Mart employees ever speak?' and stalked off."

Customers From Hell