
In today's social media-driven world, it seems like a permanent electronic record is being kept of everything. Our incessant need to keep everyone informed of what we're doing (and thinking) can often backfire however. Facebook updates have been used to catch criminals. Tweets have been used as evidence in divorce proceedings. And of course, you can't get away with badmouthing your boss online, and expect to keep your day job.
In what labor officials and lawyers view as a ground-breaking case involving workers and social media, the National Labor Relations Board has accused a company of illegally firing an employee after she criticized her supervisor on her Facebook page.
This is the first case in which the labor board has stepped in to argue that workers' criticisms of their bosses or companies on a social networking site are generally a protected activity and that employers would be violating the law by punishing workers for such statements.
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The labor relations board announced last week that it had filed a complaint against an ambulance service, American Medical Response of Connecticut, that fired an emergency medical technician, accusing her, among other things, of violating a policy that bars employees from depicting the company "in any way" on Facebook or other social media sites in which they post pictures of themselves.
The case involves Dawnmarie Souza, who had to prepare a response to a customer's complaint about her work. Ms. Souza was unhappy that her supervisor would not let a representative of the Teamsters, the union representing the company's workers, help prepare her response.
Ms. Souza then mocked her supervisor on Facebook, using several vulgarities to ridicule him. She had written, "love how the company allows a 17 to become a supervisor" - 17 is the company's lingo for a psychiatric patient.
The labor board said that her comments "drew supportive responses from her co-workers" and led to further negative comments about the supervisor.
[Note to self: make sure my boss isn't following me on Twitter.]
I'm somewhat on the fence about this one. Souza apparently made the Facebook posting on her own time and on her own computer, not while working. Having a conversation with friends about work, after work is as American as apple pie, and such conversations are often critical of employers. We've all done this.
While you could certainly question how smart it is to badmouth your boss on Facebook, maybe that's the only way Souza felt she could get the incident off her chest. Since many of her co-workers were friends, it only makes sense that they'd pile on. It's not the wisest of ideas to put this out in the (semi)public domain, but it's just a sign of the times. I'm sure we've all put things online that in retrospect don't seem like such a good idea.
Then again, referring to your boss as a psych patient probably isn't all that smart either. Did she deserved to be fired for this? According to the courts, no.
Either way, this is food for thought for all of us. Watch what you say, you truly never know who's listening (or reading).
Question: Should Souza have been fired for talkin' smack about her boss on Facebook, or is what you do on your own time your own business?
Jay Anderson is a freelance writer from Washington, DC, whose work has been featured in the Washington Post and on NPR. When he's not busy talking smack here, he runs the award-winning blog AverageBro.com. Follow him via Twitter @AverageBro.

Comments: (8)
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By: glennie45 on 11/13/2010 12:16AM
Well if your boss doesn't have face book...then yes! You can talk about them! So who in their right mind will talk negative about their boss and is silly enough to have them as a friend, anyway!!
I think it could be called "freedom of speech"...
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By: The Truth on 11/14/2010 3:00PM
Try it and see what happens!!
What have you got to lose?
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By: Mrs. DMS on 11/13/2010 10:18AM
There's a way to do everything, and there's a way NOT to do some things. I don't think it should be an issue to trash/bash your boss online, but be prepared for the consequences. If you are stupid enough to use actual names, tell folk YOU are the one doing something, then you deserve what you get, for doing so. America is a place where we can still voice our opinions, but hey, let's face it, you have to know how to do things. Half the bosses I have encountered, are incompetent, self-centered, and could care less about their subjects. Not all bosses, I have after all, been blessed to maybe have 3 solid good ones, that I can recall, and they haven't been recently. Most are offended because by and large, what is being stated is true, but again folks, let's KNOW HOW to do things, or else, be prepared for the consequences.
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By: dvine on 11/16/2010 3:42PM
some ppl r just dumb as hell.. i have a fb.. it's not my real name, my acct is private (you can't even search for me). i don't even post personal info like dob, school, year, relationship status either.. who needs to know all that.. i go on there for the games.. if i do complain about my job i won't mention names or the company's name that i work..
things not going well than confide in a friend.. FB is not the place for it..
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By: Michael on 11/13/2010 1:32PM
I didn't read the article but just wanted to say that this whole herd mentality with regard to social media definitely has a down side. Making one's life an open book might be a good thing for whites in our 400 yo anti-black white supremacist capitalist system but I can only believe that blacks throwing all their personal info onto the web (sheepishly making all these software developers rich with their 'convenience' tools) is gonna create a whole new set of problems.
Keep that in mind cause I'm afraid I'm watching the herd get led over a cliff.
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By: melany brooks on 11/14/2010 1:16PM
Hell yes, you can talk about a boss on facebook. If you're not using computers at work and they aren't on your page, then why not. And no nosey asses shouldn't be on your page trying to carry back information either. Uninvited nosey ass busybodies need to learn how to MYOFB!
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By: mr-stephen1 on 11/16/2010 2:07PM
Vet Mr. Stephen,
Phila, Pa
E-mail- ilovebopping@aol.com
Work place injustice !
Have u/experience these things on your job?
Here is a topic to discuss on your show because lots of people are going through this daily.
0) Please sign the following paper work! Which state we terminate you at any given time and u/will have no recourse, and can leave on your own. Wow no more worker’s rights
1) Have you lost your job lately?
2) How did management personnel treat you in the earlier months before you were terminated?
3) Did you find yourself doing a lot of overtime without overtime pay just to get the job done?
4) Were you working in hostile work environment were ignorant supervisors and managers always had something smart to say about your work in a loud and humiliation way?
5) Has the following words ever been brought up @ your work place” Down Sizing& Prioritizing,” words that mean we are going to get rid of you by any means necessary, so we can cut cost and reduce client’s services!
6) Have you gone to different organization for help like Human Relation, and The EEOC, and find progress for employee’s justice? Being place on hold for years!
7) Have you talked with a lawyer and they referred you to the Human Relation, or the EEOC, or just gave you a lot of excuses not to take your case against your formal employer?
8) Have you had a civil service hearing and they refuse allow you to have your choosing witnesses, but had their on the side line?
I have heard all of the excuses have filed a 20 million dollar suite against my formal Job called the County Office Servicing The Aging, located in Eddy Stone, Pa, The State of Pennsylvania Civil Service Department and the so call union International Brotherhood who were supposed to protect its workers besides taking their money each month. Theses are people who hide behind the 11Th amendment and pleasing! Mistakes made by others in position of power!
I have contacted various political personnel as well and various lawyers about my matter, and have been given all kinds of excuses. Why they could not take my case.” To tedious, my case load is full, we can touch it until the EEOC, conduct their investigation, u/waited to long, I can touch it because it’s in the courts, political people excuses, “
I have even gone to the EEOC, who refused to put another co-worker case with mine. After we both told them to combine our cases to provide our point of view about discrimination gender, mistreatment being treated differently, age (older worker being discharge) disability, working in a hostile work environment, where the people above could not tell their bottom from their heads, and violating company policies.
Now, I have contacted my so call elective officials including the president of the United State. Well u/can read the responses for yourselves, and then wonder why people get postal’s man’s attitude because there is no real help out their for the hard working little people, but all of this is going to change soon, Look out for the phases down sizing, prioritizing.
Therefore, I am asking all who have lost their job to stand up against work place injustices because they work for us the tax payers and their work needs to scrutinize like the employee. When they make changes in the work place can’t fully explained or train the employee. Than those words: down sizing, and prioritizing need to be use against them.
I have no lawyer to represent me, so I am on my own like many of you, so I am asking all lost jobs, and mistreated jobless American and other to take a stand, and help each other. By organizing the biggest march against the State Capitals, and the Justice Department, for over looking! The way the employee has been treated by companies, local, state, federal, and private in the down sizing and prioritizing world of trail and error, and by any means necessary to get rid of people.
I am calling upon all to take a stand and not take the postal man’s attitude for our justice. I had a court date in June of this year and it was joke. They showed very little respect for me in the US court because I represent myself, but I am a veteran. Therefore, I have a lots of work to do on my own like you, so if you are interested in taking a stand against work place in Justice and non-union representation, and those organizations who says they represent the people. e-mail me @ilovebopping@aol.com direct and put work place injustice.
They got seven billion and we got discharged with no bennies or Justice! It time for the American people to stand up and march for worker’s rights and justice! Send your letter to Judge Baylson, US courts, 6th and Market ST, office of the clerk, Philadelphia, Pa. 19106-1797 and let him know about your work’s place injustice and how no one is protecting your rights.
My case number is-08-4182
As of today my case has been dismissed because the judge refuse to honor any of my request, but did so for the other parties. I filed against, so where is the real justice when everybody with power are protecting each other?
E-mail me @ ilovebopping@aol.com
Sign Vet: Mr. Stephen,
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By: pat on 11/15/2010 11:05PM
I don't think you should talk about your boss or anyone else for that matter on social websites. I feel people should use discretion about the posts and some people are on there to connect with family and friends only, it's best to keep topics light.
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